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National Online Self Exclusion Scheme

Background to the National Online Self Exclusion Scheme (NOSES):

The UK Gambling Commission (“UKGC”) have been progressing the concept of a self-exclusion scheme since 2014. In May 2015 the Commission published a briefing paper setting out the purpose for the scheme and began a public procurement process to identify suppliers of technical services to set up and operate the database.

In February 2016, the Commission concluded that it was not the appropriate body to fulfil this function and in a letter sent to all licensed operators it was communicated that the RGA has been tasked with set up and operation of NOSES.

Recognising the strategic importance and inherent operating model, technical and legal issues associated with NOSES, the RGA held a selection process to choose a partner to support implementation.

In August 2016 KPMG were appointed to lead a scoping study as the first phase in a programme of work that aims to deliver NOSES by late 2017.

KPMG will conduct the work whilst in regular contact with the industry working group set up by the RGA through regular status reporting and a steering committee meeting bi-weekly containing key members of the industry working group.

The precise terms of NOSES have still to be determined, however the concept is defined as:

■   Enabling online customers gambling under the provisions of a Gambling Commission licence with British remote licensed operators to self-exclude with all of those operators via single interface (nominally a central website supported by a database system).

■   The site will also contain information and advice about responsible gambling and where to obtain further advice and support

■   Existing customers will still have the option of self-excluding with individual operators that they have accounts with rather than go for national self-exclusion if they choose to do so.

■   Operators would provide signposting on their sites to NOSES, but it is not envisaged that customers would be able to self-exclude nationally on the operator websites.