COMPLAINTS HANDLING: RGA GOOD PRACTICE GUIDELINES
Today the Remote Gambling Association published good practice guidelines to assist in the overall improvement and consistency of complaints handling across the gambling sector.
Today the Remote Gambling Association published good practice guidelines to assist in the overall improvement and consistency of complaints handling across the gambling sector.
The Remote Gambling Association has today published guidance to help licensed gambling operators to comply with their obligations under the General Data Protection Regulation (GDPR).
22nd February 2018 - The Remote Gambling Association (“the RGA”) has today published good practice guidelines to help operators when they are developing or purchasing systems to enable them to recognise problematic online gambling behaviour and interact with identified customers to address the behaviours that are of concern.